What are the burners made of?
They are a stainless steel tube that we fabricate into a burner. It is guaranteed for the life of the cooker except for outside physical damage.
What about flair ups?
There is a lot of depth between the burner and the cooking grate, the drip pan is completely adjustable to go all the way down towards burner or all the way up away from burner, there is also a Baffle so the unit can get a lot hotter without flair ups.
How do they last outside?
They have overhangs on the lid and all openings to shed water. If they stay dry inside they last a long time, we also use a oil based heat paint which repels water.
Do you have to pick up that heavy rack?
No way, all grills come standard with slide out cooking racks with pull handle. The rack locks into position when you slide it all the way out.
How does shipping work on my new Smoker.
We only ship through insured LTL carriers. From the moment it leaves the shop until the moment it is dropped off with the customer, The customer will be updated hourly. Once a shipper is confirmed, the customer will have all of their information as well.
